Returns & Exchanges
At Bon Parfumeur Paris, we want you to be completely satisfied with your fragrance; if you are not, you may return unopened and unused products within 14 days of delivery.
Initiate Your Request
Contact our customer service team via our online portal with your order number to receive a return authorization and prepaid shipping label.
Prepare the Package
Place the items in their original, unopened packaging and ensure the glass bottle is securely protected to prevent damage during transit.
Ship the Return
Affix the provided return label to your parcel and drop it off at any authorized collection point or post office.
Quality Inspection & Refund
Once our olfactory experts verify the product's condition, your refund will be processed to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing